Creating conversions and growing customer base for LTF
Client:
Learn Tagalog Fast
Duration:
1 week, Design Sprint
Scope of work:
Research, Wireframing, Prototype, Usability testing
My role:
User research, Wireframes, UI Design, and Prototyping
Learn Tagalog Fast Overview
A mobile application to help you get started on over 50+ beginner learning guides that will teach you everyday Tagalog or Taglish language and you can use right away, from basic greetings to conversational tagalog.
Our optimistic North Star:
In 2 years, LTF will have a community of learners that can connect and learn from each other
TO UNDERSTAND OUR USERS, WE CONDUCTED
And we came up with these user personas
"I like making friends and talking to people who fluently speak the language"
From the current website, we came up with the mid-fidelity prototype for us to visualize the idea and structure that we came up with based on the available resources and the user insights.
Here are some snapshots:
The user wants:
A website that immediately presents its value in a way that is simple and easy to understand to gain their trust and confidence.
What we did:
Each section delivers a clear message. As the user scrolls down, we emphasize Learn Tagalog Fast’s conversation-first approach to learning, how LTF makes this happen mainly through the app, and student stories that validate its effectiveness.
The user wants:
Website should have eye-catching elements and needs to be appealing to pull visitors in.
What we did:
We included a fun mix of content such as videos, product previews, and illustrations to catch the users’ attention
The user wants:
Users have different ways of learning the language that Learn Tagalog Fast can adapt to.
What we did:
We created separate sections highlighting the app for casual learners, the community feature for conversational learners, and the e-book for learners who prefer learning in a more structured and comprehensive manner.
After ideating and gathering all input we came up with our final
Based on the results of our usability testing, the team came up with our High Fidelity prototype
Here are some snapshot:
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These are the further steps that we plan to do for us to move forward with this project.
Test
Further test concepts introduced in this presentation from initial user feedback such as community forums and gamified learning
Interview
Conduct user interviews with current users to understand motivations for downloading and unmet needs in current app.
Revise
Conduct user interviews with potential users to prioritize new features to design and release
Understand
Aim for a deeper understanding of the language-learning journey of current users and how LTF fits into their journey